T: 01473 407020              



What is a Building User Guide (BUG)?

BSRIA - Building Services Research and Information Association, defines Building User Guide (BUG) as a simple, quick and easy guide to the everyday functions of the building, for end users / occupants, in order to ensure a safe and healthy work environment while complimenting the efficient operation of the building to the full potential provided by the design.

A Building User Guide prepared in conjunction with the Building Manual will help meet relevant BREEAM credit requirements. Within the Man 4 credit, the criteria relating to these documents are a minimum standard required for various BREEAM ratings depending on which scheme the assessment is being carried out under.

A Building User Guide focuses on information relating to the management of people and how they interact with the building.

Often there is a gap between the intended design concept and the operators' understanding of how the building works, the Building Manual and Building User Guide offer the opportunity to close this gap, and in doing so reduce excessive energy use and maintenance costs.

Safescope Approach

At Safescope we assist relevant construction contractors in preparing Building User Guides (BUG) for their construction projects.

We specialise in CDM and construction health and safety. We have a thorough understanding of construction and building operations and maintenance requirements, which helps us in providing accurate and robust Building User Guides (BUG) using BSRIA template in a cost-effective manner.

We have developed a highly professional, technically sounds, experienced and dedicated in-house team for production of Building User Guides and other handover documentation. We regularly seek assistance from qualified and experienced mechanical and electrical engineers to help us produce technically sound Building User Guides (BUG).

We pride ourselves in production of highly professional and presentable Building User Guides (BUG) in prompt and timely manner.

Based in Ipswich - Suffolk, we have been providing Building User Guides (BUG) service to construction related companies in London, East of England (East Anglia), East Midlands, South East Regions and nationally throughout the UK.

Building User Guides (BUG) Colchester

Service Details

Our Building User Guides (BUG) service is offered in line with and fulfilling the credit requirements under Man 4 of BREEAM and includes the following:

  • We use BSRIA format for the preparation of Building User Guides (BUG), in order for it to met the credit requirements under Man 4 of BREEAM.
  • Most of information for Building User Guides (BUG) is extracted from the relevant Building Manual, different Operations and Maintenance (O&M) Manuals, Design, Drawings and Specifications.
  • Certain sections of the Building User Guides (BUG) require input from the Client or intended occupier of the completed building.
  • We undertake research and contact other information sources i.e. direct from manufacturers, local authority, energy companies, local transports and other agencies to seek the relevant information for Building User Guides (BUG).
  • Following the collection of information, as above, we compile Building User Guides (BUG) using BSRIA template.
  • We issue the draft Building User Guides (BUG) for comments and feedback to relevant parties.
  • We amend and update the draft Building User Guides (BUG) taking into account received comments and feedback.
  • We then issue the final version of Building User Guides (BUG) on CDs, USBs or in hardcopies format, as required, with sections highlighted for completion by the Client or intended occupiers, where relevant.

Building User Guides (BUG) in London

Our Experience

Safescope has been providing Building (O&M) Manuals (including Building User Guides (BUG) service) since our inception in 2008. Our experience of producing construction project handover documentation range from a relatively small construction project to multi-million pound complex developments. For further illustration about our Building (O&M) Manuals services experience please follow the link.

Contact Details

For further information and a prompt hassle free fee proposal please contact us as follows:

Lindsey Heffer - Safescope

Business Management Co-ordinator
T:  01473 407020
M: 07443 789226
E:  LBrown@safescope.com

Dr. Khalid Bhutto - Safescope
T:  01473 407020
M: 07818 288122
E:  KBhutto@safescope.com